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Frequently Asked Questions

Have a query? Here's some of our frequently asked questions. If you can't find the answer you are looking for click below.

How do I know which product is right for me?

Please use this page to help guide you to find the best supplement for your needs. You can also email - a member of our customers services team will aim to get back to you within 12 hours, if not within 24 hours.

What products can I combine together?

Please use this page to help guide you and if you need any additional info please do email our customer services team at - we will get back to you quickly!

Should I take them with food or without?

All our products are best taken with some food. This can either be a meal or a substantial snack.

We recommend you have any one of our powder or capsules Formula range (Lean, Beauty, Pregnancy, Menopause, Beauty) after breakfast or lunch.

Our Editions range (Collagen, Beauty Oil, Glow, Menopause Oil or Pregnancy Oil) can be taken after any meal, including dinner.

The powders have been specifically designed to taste good naturally mixed with water, however are suitable to be added to a smoothie or juice. 

For maximum taste and smoothness, we recommend our powders are consumed in a shaker. These are available to buy here

How long will it be until I notice changes?

If you take Equi consistently you can expect to notice a number of positive impacts quite quickly, however this will depend on the person and their specific needs, circumstances and health. We generally expect energy to increase quickly, along with concentration, alertness and immunity.

If you take the Beauty Formula daily, skin often feels brighter and more dewy within 2 weeks, with spots and troublesome skin clearing up in around 4-6 weeks.

I have been sensitive to supplements in the past, will I be OK taking Equi?

We suggest that if you have been sensitive to supplements in the past, have complex health issues or intolerances, that you email our team first to get specific advice about how best to take the products -

Generally, we suggest that if you're new to supplements, or have been sensitive in the past, it's best to start with a lower dose initially and build up slowly, whilst your body adapts to this nourishing and energising formulation.

If you are in any doubt, or have a pre-existing condition or take medication we recommend speaking to your doctor before taking the product.

What can I expect when I start taking Equi products?

Our products have been formulated to make a noticeably positive difference to your health, using a blend of ingredients that support and nourish every part of your unique and complex functioning in accordance with our Philosophy. You can read our Science & Ingredients page to learn more about this.

Equi supplements contain a unique set of ingredients designed to address imbalances, re-harmonise the body and in so doing, get you feeling your best, so you should notice more and more positive changes as you get started and continue to take the products.

If you have a specific question related to your own personal needs, email and our team will get back to you.

My skin breaks out when I take supplements, will Equi do the same?

The skin communicates closely with the rest of the body and works synergistically with all organs, meaning it is common to notice changes depending on hormones, digestion, immunity and also during times of stress. Though most people only experience positive effects, if you have had skin problems in the past and are sensitive it is possible to get the odd breakout in the first week of taking the product as it works to rebalance and harmonise internal function.

Breakouts are also possible when we support detoxification, or experience ‘die-off’ symptoms in the gut whilst bacteria rebalance to make room for healthier strains of bacteria to flourish. If this occurs, it can be a sign that things needed to be addressed and rebalanced in order to get truly sustainable, long term results. You may wish to reduce the dose to half a teaspoon and build it up if you are worried about bad breakouts.

The body generally finds equilibrium after around two weeks, at which point it begins to thrive, leaving you lighter and brighter and more energised, whilst revealing a glowing radiant complexion.

I have bad skin – will Equi products help me manage it?

Skin problems such as acne, eczema, psoriasis and dermatitis can be tricky to manage, with many resorting to strong creams and medications to help combat the issues. These sometimes work but often are only a temporary solution and can cause many side effects along the way.
Troublesome skin conditions are commonly linked with deficiencies in certain nutrients, as well as imbalances deeper inside the body. Hormonal strife, poor digestion, stress, lack of sleep and imbalanced immunity are all strongly associated with skin conditions and so to truly manage problems effectively and sustainably, it is vital to support all the inner functioning’s of the body.

Beauty Formula is designed to do this, offering a 360°approach to supplementation. In doing so, many skin problems resolve but it is important to be patient as the true cure is rarely an overnight job. The body can take some time to readjust and this will vary from person to person depending on their unique issues, circumstances and requirements.

If you suffer with a skin problem, we recommend starting with one scoop and building up to x2 over the course of 2-4 weeks to ensure you are getting optimal levels of all the important skin-loving ingredients, as well as alkalising superfoods, balancing herbs and anti-inflammatory probiotics.
We also strongly recommend ensuring general good skin practises to speed up the process which our registered nutritionist (and co-founder) Alice outlines in detail on our page How To Get The Most From Beauty Formula

Can I take Equi with my medication?

If you are taking any medication or have any diagnosed health conditions we recommend speaking to your doctor first to check there are no contraindications. 

If you are taking routine medications and aren't sure, and are struggling to see your doctor, our team of registered nutritionists can also check drug interactions. Email us on and we will do our best to help guide you.

If you are due to have surgery or a medical procedure, stop all Equi products for 1 week before, and ask your doctor when it is safe to resume.

I have a thyroid condition, is Equi safe?

This depends on the person, what's going on with their thyroid and their medications. We therefore suggest asking your doctor first. If you are taking thyroid medications then it is vital to check your doctor is happy for you to take Equi. Should they be deemed appropriate, then be sure to take any supplements at a different time of the day to your medications. If you have an auto-immune thyroid issue, please see below. 

I have an auto-immune condition, are Equi products safe?

Though everyone is different, we suggest speaking to a doctor if you have any kind of autoimmune condition before taking our products, as they do contain ingredients that can impact the immune system. This is especially the case if taking immunosuppressant medications. 

Might I be allergic to ingredients in Equi?

The only common allergens found in Equi include:

- Fish (Pregnancy Oil Edition & Beauty Formula)

- Shellfish (Beauty Oil Edition)

- Soy - Beauty Oil Edition contains naturally mixed tocopherols and this does include trace levels of soya material. However, whilst the tocopherols are issued from soy, they are exempt from allergen labelling due to there being little to no risk for consumers. If you have a serious soy allergy, we suggest avoiding to be extra safe. 

Otherwise allergic reactions are unlikely, however check ingredients carefully if you have allergies. If you are sensitive, have irritable bowel syndrome, or suffer with intolerances we recommend starting with a lower level (1/2 teaspoon) and building up to 1 scoop per day over the course of 1 month. Our products are not certified gluten free, however they are free from ingredients that contain gluten, and we do periodic checks at an independent specialist lab to ensure they do not contain gluten. They are all dairy free, including the products that contain probiotics. 

What do you use to flavour Equi products?

We only use natural compounds and flavours. We use stevia to sweeten and there are no added sugar or artificial sweeteners.

Which of your products are vegan?

Wellness Formula (capsules and powder), Lean Formula, Pregnancy Formula, Menopause Formula, Immunity Edition, Glow Edition and Menopause Oil Edition are all vegan products.

Our Beauty Formula, Beauty Oil Edition and Pregnancy Oil Edition are not vegan owing to the presence of fish oil and marine collagen.

There is a silica gel sachet in my product - is this normal?

Yes - we add these in deliberately in order to keep them fresh, and to reduce chances of moisture developing in the products. This is very normal for supplements and though these should not be ingested, they are totally safe addition to the product. The desiccant is non-toxic, the material is very clearly marked to not eat, and the material cannot be torn, thus preventing the risk of any dust being exposed. If you add on accidentally to a smoothie, we would of course suggest not drinking this!

Can I take your products with other supplements?

Equi products have been designed to deliver all your daily supplement needs in one easy scoop, meaning you don’t have to worry about taking anything else. Superfoods (natures multi-vitamins), omegas, probiotics, enzymes, vitamins, minerals, antioxidants, medicinal mushrooms, and herbs are all included and all established RDAs for vitamins and minerals are listed on the back of each product and on our product pages.

What Equi products can I take whilst pregnant/breastfeeding?

We do not recommend taking Beauty, Wellness, Menopause or Lean Formulas at this time. Immunity Edition, Glow Edition and Collagen Edition should also be avoided when pregnant or breastfeeding.

However we have specifically formulated Pregnancy Formula to take throughout fertility, pregnancy and breastfeeding.

If you are in any doubt about taking this, are on medication or have pre exiting conditions then speak to your doctor first.

I’m on HRT. Can I take your Menopause Range?

There are so many different varieties of HRT and everyone is different. We’d always suggest speaking with your doctor first before getting started with any menopause support supplement. If you want to discuss this with us, email and our team of registered nutritionists will do their best to help.

That being said, you don’t need to check with a doctor before taking our Menopause Oil Edition unless you have a specific diagnosis or are on other medication.

How quickly can I expect to see the benefits from the menopause range?

Both products provide a 30-day supply and though we’d expect to see increased energy, improved sleep and reduced anxiety after around 2-3 weeks, it’s best to take these for 2-3 months for a more noticeable transformation.

Is the Menopause Oil Edition only suitable for women over 40?

Though it has been formulated to be effective for women entering perimenopause, it is suitable and completely safe for younger women too. In fact, many women find the extra intake of omega 3, 6 and 9 incredible beneficial. We are also becoming increasingly more aware of those experiencing early menopause – either naturally, through surgery or as a result of medical treatment so we are not limiting this to an age group.

How do we ensure the krill we source for our Beauty Oil Edition is sustainable?

At Equi, we care about supporting the planet as much as we care about supporting your body, and we take every step to make our brand as sustainable as we can.

There has been much confusion regarding the sustainability of krill in recent years, and much of this has led to misinformation. Whilst we know that red krill oil is incredibly nourishing for the body and for skin, harming the environment is unfathomable to us. Therefore before we set out to create Beauty Oil Edition, we wanted to be absolutely sure no damage to marine ecosystems occurs during harvesting of our krill.

We source our krill from the world’s most sustainable ‘A-Rated’ fishery (rated by the Sustainable Fisheries Partnership, who rate this higher than any other fishery, including those for regular fish oil supplements) which works under tight restrictions from the Commission for the Conservation of Antarctic Marine Living Resources. Conservation is at the heart of this governing bodies work, who ensure that no more than1% of this essential food source is fished from one small zone in the Antarctic, ensuring a vital balance remains for the entire ecosystem.

Given so little is allowed to be fished, Antarctic red krill is in short supply, but the Equi are happy to be able to bring it to you in a safe and sustainable way.

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