Customer Information


Website Content

Equi London have taken reasonable care in the preparation of the content of the website. Information and materials provided by us are provided in good faith using sources that we believe to be reliable. However, the content of the website is not intended to amount to advice upon which you should rely, and any reliance you place on such content is at your own risk.

You are responsible for ensuring that any information, goods or services available on or through the website meet your specific requirements and you should seek specialist advice before taking or refraining from taking any action based on the content available on or via the site.

We use reasonable endeavours to make sure that the information on the website is correct, but we do not guarantee that the website content is accurate, up-to-date, error-free, complete or suitable for your particular requirements or will achieve any particular results in your or any case, and we do not guarantee that it does not infringe the rights of any third party.

Where content is submitted by other users of the website using our interactive services, user forums or via third party social media facilities, please note that the views expressed by those other users on the website or on any related sites do not necessarily represent our views or values.

Variations Between Products

Sometimes you may notice minor changes to products between batches. These are caused by seasonal fluctuations in our raw ingredients. Please see these variations as a positive sign of our commitment to using quality, natural ingredients that are sourced ethically and sustainably.

The Right Products For You

Disclaimer: certain supplements are used for different reasons and a one-size-fits-all approach shouldn’t be adopted. In addition, pregnant women and anyone on medication should always consult a doctor before embarking on a supplements programme.

If you are unsure which product is the right one for you and would like some help or advice about current conditions, medications or other enquiries, please contact our team via email at info@equilondon.com and we shall get back in touch with you as soon as possible. Please note that the information and advice provided by Equi London is not intended as a substitute for medical advice. Any person suffering from conditions requiring medical attention, or who have symptoms that concern them, should consult a qualified medical practitioner.

Product Information

Beautiful and Fundamental are free of gluten, yeast, artificial colours, artificial flavouring, preservatives and sweeteners and contain no added sugars, instead using natural stevia to sweeten our products, alongside natural flavourings. Fundamental is vegan, and contains dairy free probiotics.

We use organic ingredients where possible, taking into account seasonal availability and sustainability. All algae’s (cholerlla and spirulina) and wheatgrass are organic.

  • Food supplements should not be taken as a substitute for a varied diet
  • Do not exceed recommended dose
  • Pregnant or lactating women should consult a doctor before use
  • If you are under medical supervision consult a doctor before use
  • Discontinue use and consult a doctor if adverse reactions occur
  • Keep out of reach of children
Sensitivities

We expect you only to feel the benefits of our products and no there are no negative side effects commonly experienced from any ingredients in our products. However, while sensitivities or mild reactions to ingredients are rare, they can occur. Often people are unaware of the exact ingredient that cause can cause their skin to be sensitive, therefore the source of the irritation can be difficult to determine. If you are sensitive to supplements and are concerned about reactions, we recommend testing a small amount of the product (1/4 tsp or less) in water and monitoring symptoms over 24 hours. Please contact us, or speak to your GP if you are unsure.

Disclaimer - Equi London supplements should not be used as a substitute for a varied diet and healthy lifestyle. Results may vary between individuals.

Sustainability

Our marine collagen is produced according to a sustainable management system of the marine resources:

  • Raw materials do not originate from industrial fisheries
  • Being aware of the marine ecosystem vulnerability, our suppliers work tightly with the main actors of the sustainable management of marine resources, staying up to date with the latest scientific knowledge. We ensure our suppliers condemn the use of critically endangered fish species listed in the IUCN red list (International Union for Conservation of Nature).